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Reliable, Scalable, Human-Centered Customer Support

We help businesses deliver outstanding customer service 24/7 with professionally trained agents, advanced technology, and a commitment to excellence.

Who We Are

We are a dedicated customer support call center committed to helping businesses build lasting relationships with their customers. Our team of experienced support professionals is trained to handle inquiries with empathy, accuracy, and speed—ensuring your customers always feel heard and valued.

Our Mission

To deliver seamless, personalized support experiences that help our clients grow through better customer engagement.

Why Choose Us?
  • 24/7 Multi-Language Support
  • Scalable Teams Tailored to Your Needs
  • Industry-Leading Response Times
  • Cost-Effective Solutions
  • Advanced CRM & Call Analytics Integration

Services

Reliable, Scalable, Human-Centered Customer Support
Inbound Call Support

We manage your customer service calls with professionalism, ensuring every inquiry, complaint, or request is handled efficiently.

Outbound Call Services

From customer follow-ups to feedback collection, our agents make proactive outreach part of your strategy.

Technical Support

We provide Level 1 and Level 2 tech support, helping your users troubleshoot and resolve issues quickly.

Email & Chat Support

Our agents offer real-time or asynchronous support across email and chat platforms.

Help Desk & Ticketing Systems

We integrate with your help desk to streamline ticket management and resolution tracking.

Their support team became an extension of ours. Our customer satisfaction scores improved by 20% within the first 3 months.

Emily R.Director of Customer Experience, TechNova Inc.

Fast, friendly, and consistent service—exactly what we needed for our growing user base.

John M.COO, HealthDirect

Industries We Serve

E-commerce & Retail
Healthcare
Financial Services
Telecommunications
Travel & Hospitality
SaaS & Technology

Why Outsource Your Customer Support?

Reduce overhead costs | Improve customer satisfaction (CSAT) | Focus internal resources on core business functions | Gain access to trained, multilingual professionals | Ensure 24/7 availability without expanding in-house staff

Contact Us

Let’s Elevate Your Customer Experience
Reach out today for a customized support solution tailored to your business.
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About Salient

The Castle
Unit 345
2500 Castle Dr
Manhattan, NY

T: +216 (0)40 3629 4753
E: [email protected]