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Reliable, Scalable, Human-Centered Customer Support

We help businesses deliver outstanding customer service 24/7 with professionally trained agents, advanced technology, and a commitment to excellence.

Services

Reliable, Scalable, Human-Centered Customer Support
Inbound Call Support

We manage your customer service calls with professionalism, ensuring every inquiry, complaint, or request is handled efficiently.

Outbound Call Services

From customer follow-ups to feedback collection, our agents make proactive outreach part of your strategy.

Technical Support

We provide Level 1 and Level 2 tech support, helping your users troubleshoot and resolve issues quickly.

Email & Chat Support

Our agents offer real-time or asynchronous support across email and chat platforms.

Help Desk & Ticketing Systems

We integrate with your help desk to streamline ticket management and resolution tracking.

Industries We Serve

E-commerce & Retail
Healthcare
Financial Services
Telecommunications
Travel & Hospitality
SaaS & Technology

Why Outsource Your Customer Support?

Reduce overhead costs | Improve customer satisfaction (CSAT) | Focus internal resources on core business functions | Gain access to trained, multilingual professionals | Ensure 24/7 availability without expanding in-house staff

Contact Us

Let’s Elevate Your Customer Experience
Reach out today for a customized support solution tailored to your business.
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About Salient

The Castle
Unit 345
2500 Castle Dr
Manhattan, NY

T: +216 (0)40 3629 4753
E: [email protected]